Shipping policy

Thank you for shopping with Roclary. We are committed to delivering your order quickly and efficiently. Please review our shipping policy to understand how we process and deliver orders.

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1. Order Processing Time

• All orders are processed within 1–2 business days after receiving payment.

• Orders placed on weekends or public holidays will be processed on the next business day.

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2. Shipping Time & Delivery

• Standard delivery across India typically takes 3–7 business days depending on your location.

• Remote or rural areas may experience longer delivery times.

• You will receive a confirmation email with a tracking number once your order is shipped.

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3. Shipping Charges

• No COD (Cash on Delivery) Available .

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4. Delivery Partners

We work with trusted delivery partners like Maruti, Delhivery, Bluedart, DTDC, and India Post to ensure timely and secure delivery.

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5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to check the real-time status of your package.

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6. Delays and Exceptions

• We are not responsible for shipping delays caused by:

  • Natural disasters

  • Courier service disruptions

  • Incorrect delivery information provided by the customer

• If your order is delayed beyond the estimated time, please contact us and we will assist you promptly.

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7. Address Errors

Please ensure all shipping information is accurate before placing your order. Roclary is not responsible for packages delivered to incorrect addresses due to user error.

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8. International Shipping

Currently, we do not offer international shipping. We only ship within India.

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Need Help?

For any shipping-related queries, feel free to contact us:
📧 roclarywebsite@gmail.com
🌐 https://roclary.com